Privacy Policy

1.1 Nature of the Personal Data Collected and Purposes of Processing

“Personal data” refers to any personal information (including: username, password, first name, last name, date of birth, email and postal addresses) that users may provide to Collinet when creating an online account on the website www.collinet-sieges.fr or when communicating with us.

Such data, whatever its nature, may enable Collinet to identify users directly or indirectly, to better understand them, to manage Collinet online accounts, to send newsletters, and/or to respond to messages. This data also enables Collinet to deliver personalised services and centralised customer relationship management, and to send users communications by post, telephone, and/or email regarding Collinet products and operations, subject to users’ communication preferences.
When providing personal data, users agree to supply Collinet with complete, accurate, up-to-date information that does not infringe upon the rights or interests of any third party.

1.2 Consent

No personal data is collected without the user’s consent. The optional or mandatory nature of the information required by Collinet during data collection on the website will be clearly indicated in advance. Users are under no obligation to provide Collinet with personal data.

1.3 Identity of the Data Controller

The company Collinet is responsible for the collection and processing of personal data carried out on the website.

Madame Virginie COLLINET ENNACIRI
Collinet SAS
4 rue du Moulin
55130 Demange-Baudignécourt, France

1.4 Purposes of Data Collection

Through the website, Collinet processes only the data strictly necessary for the following purposes:

• Managing your subscription to the newsletter (subscription and unsubscription)
• Producing anonymous statistics regarding traffic on our website
• Allowing access to certain website features

Subject to your prior consent, to send you information relating to our company and its activities, its products and/or services, as well as commercial prospecting messages.

The information we collect to fulfil these purposes—primarily your first name, last name, postal address, and email—is marked with an asterisk on data collection forms. If you do not provide this required information, we will be unable to respond to your request.

1.5 Retention Period of Personal Data

Personal data collected when creating and using a Collinet online account is retained until you request the closure of the account.
Concerning other data, Collinet retains it for ten years following your last contact with the company.

Data is retained only for the period necessary for the purposes for which it was collected:

• Newsletter subscription management: data is retained as long as your subscription remains active. Upon receiving your unsubscribe request, newsletter delivery is deactivated.
• Contact information: data collected for customer service purposes is retained for 3 years.
• User account information: data collected to manage your appointments and saved favourite products is retained for 3 years.

1.6 Security and Confidentiality of Data

Collinet has taken all reasonable precautions to preserve the confidentiality and security of personal data and to prevent it from being altered, damaged, destroyed, or accessed by unauthorised third parties. Appropriate technical and organisational security measures, in line with industry best practices—particularly in relation to information systems—have been implemented.

When creating your Collinet account, you are required to set a personal password, which contributes to our confidentiality and security measures.

However, the company cannot control all risks associated with Internet operations and draws users’ attention to the existence of potential risks inherent in its use.

For technical storage purposes, your personal data will be centralised on a dedicated and secure server.

We place the highest importance on the protection and security of our information systems. Tools have been implemented to detect potential security vulnerabilities. In some cases, these tools may incidentally grant our security teams access to personal data. Such data will be collected and processed exclusively for the purpose of managing these vulnerabilities and in compliance with applicable personal data protection regulations.

The data collected is intended for Collinet’s customer relations and marketing teams and is accessible only to authorised personnel. Collinet will only disclose your personal data to third parties in the following situations:

• You have given us your prior consent to share this information;
• Collinet must share this information with third parties in order to provide the service you have requested;
• Collinet is required to disclose this information by a judicial authority or any other administrative authority.

In accordance with French Law No. 78-17 of 6 January 1978 on Data Processing, Data Files and Individual Liberties, each user has the right to access, rectify, complete, update, lock, or delete their personal data, and—on legitimate grounds—to object to its processing. Users also have the right to define instructions regarding the handling of their personal data after their death.
To exercise these rights, users may proceed as follows:

• For the newsletter: by using the unsubscribe link included in every email sent to you;
• For account creation: through the My Account section of the Collinet website, using the account deletion option.

More generally, you may submit any question regarding the management of your personal data on the website by sending an email via the contact form or by writing to the following address:

COLLINET SAS
Personal Data Protection
For the attention of Madame Virginie Collinet Ennaciri
4 rue du Moulin
55130 Baudignécourt
France

During your visit to our website, information relating to the browsing activity of your device (computer, tablet, smartphone, etc.) may be stored in “cookies” installed on your device, depending on the preferences you have expressed regarding cookies—preferences that you may modify at any time. Only the issuer of a cookie is able to read or modify the information contained within it.

When you connect to our website, and subject to your choices, we may install various cookies on your device, allowing us to recognise your browser during the cookie’s period of validity. The cookies we issue are used for the purposes described below, subject to your choices as set within your browser. The cookies we place allow us to:

• Store information you have entered into forms on our website (account creation or login) or relating to products, services, or information you have selected;
• Establish statistics and traffic volumes for our website and its various components, enabling us to improve our services and enhance the visibility of the content we publish;
• Enable or facilitate your browsing, or provide the online services you request during your visit, and adapt the presentation of our website to your device’s display preferences (screen resolution, operating system, etc.) based on the hardware and software used by your device;
• Give you access to restricted and personal areas of our website, such as your account, using identifiers or data you may have previously provided;
• Implement security measures, for example by asking you to reconnect to certain content or services after a period of inactivity.

The use and issuance of cookies by third parties are subject to their own privacy policies. We inform you of the purpose of the cookies we are aware of, and of the means available to you to manage your preferences regarding these cookies.
Third-party cookies, where applicable, may allow these parties—during the validity of the cookies—to measure visits on our website and generate statistics.

4.1 Your Consent to Cookies

Saving a cookie on your device depends primarily on your choice, which you may express and modify at any time and at no cost through the browser settings available to you.

If you have accepted cookies within your browser settings, the cookies integrated into the pages and content you have viewed may be temporarily stored in a dedicated area on your device. They will only be readable by their issuer.

4.2 Refusing Cookies

If you refuse the storage of cookies on your device, or if you delete the cookies already stored, you may no longer benefit from certain features necessary to navigate specific areas of our website.
Such would be the case if you attempted to access content or services requiring identification, or if we or our service providers were unable to recognise your browser for technical compatibility purposes (e.g., browser type, language settings, display configuration, or the country from which your device connects to the Internet).

Where applicable, we decline all responsibility for any consequences resulting from degraded website performance caused by our inability to store or consult cookies necessary for proper functioning and that you may have refused or deleted.

4.3 How to Manage Your Choices According to Your Browser

Several options are available to manage cookies. Any changes you make may affect your browsing experience and your access to services that require cookies. You may change your cookie preferences at any time using your browser settings.

The configuration differs for each browser. Instructions can be found in your browser’s help menu. Below are examples:

For Internet Explorer 8.0 and above:

1. Select the “Tools” menu, then “Internet Options.”
2. Click on the “Privacy” tab.
3. Select the desired level using the slider.

For Mozilla Firefox:

1. Select “Tools,” then “Options.”
2. Click on the “Privacy” icon.
3. Locate the “Cookies” menu and choose the desired options.

For Google Chrome:

1. Select “Settings.”
2. Click “Show advanced settings,” then go to the “Privacy” section.
3. Click on “Content settings.”

For Opera:

1. Select “File,” then “Preferences.”
2. Click on the “Privacy” icon.
3. Set your preferences.

For Android:

1. Tap the button at the top right.
2. Go to “Settings,” then “Privacy and Security.”
3. Adjust your preferences.

For Dolphin on Android:

1. In the menu, select “More,” then “Settings.”
2. Go to “Privacy,” then “Security.”
3. Adjust your cookie settings.

For Safari on iOS:

1. In the “Settings” app, select “Safari.”
2. Go to “Accept Cookies” under the “Privacy” section.
3. Choose your preferences.